Thank you for choosing Radish Kitchen! We strive to provide you with an exceptional dining experience. Please review our refund policy below.

1. Refund Eligibility:
Refunds will only be considered for orders that meet the following criteria:

• Incorrect order items
• Quality issues with the food
• Order not delivered within the estimated time frame

2. Notification and Timeframe:
To request a refund, customers must notify [Restaurant Name] within 24 hours of receiving the order. Notification can be made by contacting the store where the purchase was made or our customer service team at help@radishkitchen.com.

3. Supporting Documentation:
Customers may be required to provide photographic evidence or other documentation to support their refund request.

4. Refund Process:
Upon approval of a refund request, Radish Kitchen will initiate the refund process. Refunds will be issued to the original payment method used for the order. The time it takes to process the refund may vary depending on the payment method and financial institution.

5. Non-Refundable Items:
Certain items, such as delivery charges and promotional discounts, are non-refundable.

6. Cancellation Policy:
Orders that are canceled before preparation will be eligible for a full refund. Once an order is in preparation, cancellations may not be possible.

7. Gift Cards:
Gift card purchases are non-refundable.

8. Refusal of Service:
Radish Kitchen reserves the right to refuse a refund if it believes the refund request is not valid or if the customer is abusing the refund policy.

10. Changes to Refund Policy:
Radish Kitchen reserves the right to modify or update this refund policy at any time. Customers will be notified of any changes.

Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you again.